Terms of Service
Effective Date: 5/6/2025
By using this website or placing an order with us, you agree to the terms outlined below. These Terms of Service apply to all visitors, customers, and users of the site. If you do not agree, please do not use our services.
1. Use of This Website
By accessing our site, you confirm that you are at least the age of majority in your state or province. You may not use our site or products for any illegal or unauthorized purpose, nor may you violate any applicable laws.
We reserve the right to refuse service to anyone, at any time, for any reason.
2. Order Acceptance & Refusals
We reserve the right to accept or cancel any order at our discretion, including cases involving suspected fraud, abuse of promotions, or policy violations.
Orders are not final until reviewed and approved by our team. If changes are necessary, we will notify you.
3. Product Use & Customer Responsibility
Our products are raw materials intended for use in handmade or finished goods. As the buyer, it is your responsibility to ensure safe usage, proper labeling, and legal compliance in your end products.
Natural Bulk Supplies is not responsible for the performance, safety, or marketing of your final product.
4. Pricing, Availability & Accuracy
We work hard to keep our listings accurate, but prices, inventory, and product descriptions may change without notice. If we discover an error after your order is placed, we will notify you and offer options.
5. Returns & Cancellations
All sales are final. We do not accept returns on shipped items due to the nature of our ingredients and fragrance oils.
If you wish to cancel an order that has not shipped yet, you may do so within 24 hours. A 3.5% transaction fee will be deducted to cover non-refundable processing costs. Once your order has shipped, it cannot be canceled or refunded.
For details, see our Return Policy.
6. Shipping Terms
We ship within the U.S. using UPS and USPS. Shipping is calculated at checkout using real-time rates. We do not upcharge shipping fees.
Customers are responsible for providing a complete and correct shipping address. If a carrier charges an address correction fee (e.g., UPS’s $16 per box), the customer is responsible.
We are not liable for carrier delays, delivery errors, or stolen packages.
For details, see our Shipping Policy.
7. Intellectual Property
All content on our site — including product descriptions, images, and branding — belongs to Natural Bulk Supplies. You may not copy, reproduce, or republish any materials without our written permission.
8. Limitation of Liability
We are not liable for losses or damages resulting from the use or misuse of our products or website — including allergic reactions, production issues, or unmet expectations related to scent, performance, or appearance.
9. Privacy Policy
Your use of our site is also governed by our Privacy Policy, which outlines how we handle your information.
10. Changes to These Terms
We reserve the right to update these terms at any time. Changes will be posted on this page. By continuing to use our website, you agree to the revised terms.
11. Contact Us
Questions about these Terms? We’re happy to help.
Email: info@naturalbulksupplies.com